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Order Placement: Products are shipped from warehouse in California, unless otherwise noted. Invoicing comes from the Sales office and payments should be made to the address shown on the invoice. Orders are accepted by fax, phone or e-mail, with a valid PO # and authorization from your company’s purchasing agent. Please ensure that your PO lists the model #, quantity, price, desired shipment method, and expected delivery date. Acceptance: We reserve the right to decline an order, in whole or part, when the type or quantity of goods or credit worthiness of the purchaser is not satisfactory. Prices: Prices are not guaranteed and are subject to change without notice. All shipments will be made at prices prevailing at the time of receipt of order. Terms: Payments may be made by credit card, (Visa, MasterCard, Discover and American Express) wire transfer, company check, money order or bank draft. Established customers can receive 30 days payment terms with approved credit. Please call for CA Technology Inc.’s banking details, if needed. Delivery: Most products, if in stock, can be shipped within 24 hours of order confirmation. All shipments are shipped from our warehouse in California. Transit time is usually within 5 to 7 business days. CA Technology Inc. is not responsible for delays caused by the shipping couriers. Freight & Shipping: All products are shipped standard ground freight at CA Technology Inc.’s discretion, unless otherwise requested in writing by the buyer. Freight orders must be shipped to a NON-RESIDENTIAL address located within the continental U.S. Terms and conditions of the freight are subject to change without notice. Shipment Method: Products can be shipped using most major delivery services including courier, ground, freight and trucking services. Orders received without shipping instruction will be shipped standard ground freight and carrier will be chosen at CA Technology Inc.’s discretion. Special Order Items: All special order items such as specialty safes and private labeled items are non-returnable and non-cancelable. A minimum 50% prepayment may be required to begin production. Cancellation and Changes: A cancellation or change order will apply if any costs for material or labor have been incurred by us prior to notification from the customer. Returned Goods Authorization: All RGA requests should include the following information, prior to submission: Proof of purchase, in a form of an invoice, packing slip or an email, validating the rightful owner of the safe. A photo of the defective, damaged or wrong safe shipped. The photo can be either hard copy Mailed to CA Technology Inc., or a digital version emailed to CA Technology Inc.. A short description explaining the nature of the RGA, whether the safe is defective, damaged or wrong safe was shipped. All RGA requests are subject to approval and may take up to 10 days to complete. We will not accept safes that are shipped to our warehouse without the proper approval and paperwork. Materials may be returned for credit to the within 30 days of purchase. No goods will be accepted for return unless a Return Goods Authorization has been issued. Goods should be returned to the California office address only. Contact the CA Technology Inc. office to request your RGA number Returns must be in original condition, unused and in original packaging. Credit will be issued at price paid or current price, whichever is lower, less a 20% restocking charges. Obsolete, discontinued or special products are not returnable. Product Warranty: All CA Technology Inc. Safe Co. products are warranted to be free of defect in material and workmanship when properly installed, used and maintained according to installation guidelines. For safes and cash deposit boxes, we will, for a minimum period of one year from the date of purchase, repair or replace any part which, upon our examination, proves to be defective under normal use. This warranty will be honored only upon proof of purchase. CA TECHNOLOGY INC. OR ITS SUBSIDIARIES IS NOT LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF THE FAILURE OF ANY OF ITS PRODUCTS OR DEVICES. Corrections: We expressly reserve the right to correct clerical, stenographic and other obvious errors at any time.
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